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  1. 51 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for the feedback. This has been passed on to the Patient Access team as an idea for enhancement and will happen in a future update.
      If you think this idea is worth developing, please vote for it as it lets us see which ideas are most important to users.

    • Allow the username to be changed

      The user name is currently 10 numbers which is not really easy to remember if the username can be changed to a more memorable one chosen by the account holder.

      1,376 votes
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        67 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

        Thank you for the feedback. This has been passed on to the Patient Access team as an idea for enhancement. If you think this idea is worth developing, please vote for it as it lets us see which ideas are most important to users.

        In the meantime you can use the “Remember my User ID” box if only one account is accessed on the PC or the autocomplete feature if more than one account is accessed. See http://patient.uservoice.com/knowledgebase/articles/250437-can-i-store-all-of-my-family-s-details-in-the-sign

      • Link childrens accounts to the parent. One main login for parent & kids.

        Link childrens accounts to a parent, ie the parent logs into one main account and can book appointments for themselves and/or children from the one login. Particularly useful for the new android app.
        OR
        Tweak the app to save multiple user IDs so we don't have to look the long number up every time! You'd need to add another field so that we know which ID belongs to whom.

        1,032 votes
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          45 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

          Hi,

          Thank you for the feedback. This has been passed on to the Patient Access team as an idea for enhancement. If other users think this idea is worth developing, please vote for it as it lets us see which ideas are most important to users.

        • Simplify the online forgotten password process

          Reduce the number of details required to reset a forgotten password using the online link.

          170 votes
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            37 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Display the earliest date on which a repeat prescription request may be submitted online

            To avoid rejections display the earliest date on which a repeat prescription request may be submitted via the online service.

            844 votes
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              44 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Thank you for the feedback. This has been passed on to the Patient Access team as an idea for enhancement. If you think this idea is worth developing, please vote for it as it lets us see which ideas are most important to users.

            • Can you please add some more reasonable security questions for more elderly patients

              The existing security questions all seem to be aimed at younger patients. Can you please add some options for more elderly patients. There are no suitable questions for me to enter accurate responses. As an alternative allow a patient to enter their own question and response. Until this is addressed I feel unable to complete my registration.

              99 votes
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                15 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow password reset without requirement for a mobile phone number

                and make your service accessible to deaf people - unable to log in as i do not use a mobile phone - i am locked out as i've entered my password incorrectly and you dont allow people without mobiles to reset their passwords

                347 votes
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                  70 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • It would be helpful to retain standard instructions on prescription form

                  I always have to add " Please send my prescription direct to Clare Pharmacy each time I fill in my repeat prescription form. It would be helpful if this request could be retained on form as are the medicines. Of course the instruction would differ from patient to patient but I am sure it would be possible.

                  51 votes
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                    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Thank you for the feedback. This has been passed on to the Patient Access team as an idea for enhancement. If you think this idea is worth developing, please vote for it as it lets us see which ideas are most important to users.

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