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  1. Email me when test results are added

    Please email me when test results are added to save me having to keep logging in to check for them

    6 votes
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      1 comment  ·  Online Messages  ·  Flag idea as inappropriate…  ·  Admin →
    • Bring the app upto date

      I upload a lot of info into  health, it would be soooo beneficial for doctors to have this data available to them before I attend my appointment.
      Tracking vitals over time will give them a better view on a patients helath.
      Also, update the app! It's SOOO slow, needs a quicker, faster, more initiative interface. Use TouchID to sign in, sync with my calendar rather than just creating an export file.

      You have the links with GPs, this could be AMAZING. It just isn't at the minute.

      6 votes
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        1 comment  ·  Mobile/App  ·  Flag idea as inappropriate…  ·  Admin →
      • Put A DEMO Account On Ur Site So Patients Can B Shown How It Works In Real Time Without Actually Triggering Anything accidentally

        hi, I am a member of my local PPG, we are trying to encourage patients to use patient access. To make this easier could you have a dummy/demo account set-up on your website so patients could be shown exactly how to use an account without actually initiating an accidental request or showing someone’s medication list by demonstrating from a real patients live account...

        4 votes
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          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • Notification of repeat prescription status change

          In cases where your system knows a repeat prescription request has gone from Requested to either Accepted or Rejected you should be able to notify the user that they need to login to Patient access to see what's changed.
          There would be no confidentiality breach. And unless you only fetch a patients details from the Practice when they login, this should be implementable.
          I don't care about magically knowing what bit of paper has been pushed where in the Practice, just when the status has changed in your system.

          4 votes
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            0 comments  ·  Online Medication Requests  ·  Flag idea as inappropriate…  ·  Admin →
          • Fix the app

            Please fix the app. Cannot access test results error code 7001 contacted patient access twice but still not resolved

            3 votes
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              0 comments  ·  Mobile/App  ·  Flag idea as inappropriate…  ·  Admin →
            • iPhone App and iCloud Keychain integration fails. Please make to work correctly

              There is a major problem with the iPhone app and iCloud Keychain. You simply do not interface with it correctly, perhaps at all. I use a system generated complex password, something like 0zQ-tw5-KlH-3Hf Try entering that on an iPhone.

              I raised this as ticket number 18989 to be asked to come here. Gentlemen, this is not a functionality request or a suggestion, your App is at fault. If you want folk to enjoy using your system you need to make it work for them

              9 votes
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                0 comments  ·  Mobile/App  ·  Flag idea as inappropriate…  ·  Admin →
              • Add subject of appointment to calendar entry

                Add to the calendar entries Patient Access creates the subject of the appointment, as entered by the patient. It's useful to be able to see in one's calendar the reason for the appointment as the GP will see it. Plus, one may have forgotten a detail from the appointment request.

                1 vote
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                  0 comments  ·  Online Appointment Booking  ·  Flag idea as inappropriate…  ·  Admin →
                • Please give me an option to not group test results by test name and instead list all by date. The current way makes it looks like results ar

                  Please give me an option to *not* group test results by test name and instead to list all results by date. The current way makes it looks like some results are deleted. Had to phone surgery to work out what was happening. Happy to be contacted to demonstrate. 07740650087

                  2 votes
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                    0 comments  ·  Medical Record Viewer  ·  Flag idea as inappropriate…  ·  Admin →
                  • Prescription Status Unknown

                    What on earth does this mean?

                    7 votes
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                      0 comments  ·  Online Medication Requests  ·  Flag idea as inappropriate…  ·  Admin →
                    • Is it possible for EMIS to alert an administrator that a Patient has made a specific type of appointment ?

                      To avoid the Telephone Tag when making appointments for GP Clinics (eg Asthma) it would help if I could make the appointment online myself - but ensure that the GP's Admin person is alerted that this has happened so that other internal actions & paperwork can be completed .

                      1 vote
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                        0 comments  ·  Online Appointment Booking  ·  Flag idea as inappropriate…  ·  Admin →
                      • @ptaccesshelp The Accepted Status is ambiguous. It does not tell me that my repeat prescription has been Authorised/Approved/Is ready etc

                        The Accepted Status is ambiguous. It does not tell me that my repeat prescription has been Authorised/Approved/Is ready etc. Use additional statuses.

                        7 votes
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Apply different colours to the available options when confirming a repeat prescription, at present they are all green which is not helpful.

                          The options of confirm, change or cancel a repeat prescription are presently all the same colour which makes no sense and is not helpful to patients with sight issues.

                          1 vote
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                            0 comments  ·  Online Medication Requests  ·  Flag idea as inappropriate…  ·  Admin →
                          • 3 votes
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                              under review  ·  1 comment  ·  Online Medication Requests  ·  Flag idea as inappropriate…  ·  Admin →
                            • Integration with HumanAPI

                              Allow Patient Access to talk to HumanAPI - this will be a positive step towards collating national health data and also encourage patients to take responsibility for their own health - they will be able to get more accurate health recommendations from apps and work towards their health goals with more clarity and with a tailored approach. I don't work for HumanAPI - I just think it's the future and something the NHS should be taking seriously. https://www.humanapi.co/solutions

                              1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Have a waiting list function that notifies about cancellations to improve last-minute/emergency access

                                Include a 'waiting list' or cancellation notification function option to let patients know when additional appointments become available.

                                4 votes
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                                  under review  ·  0 comments  ·  Online Appointment Booking  ·  Flag idea as inappropriate…  ·  Admin →
                                • make an app for windows phone 10/windows mobile

                                  Why cant there be support for windows 10 mobile, with universal apps this will also be an app on a PC - windows 10 is by far the biggest operating system and should be supported for the mobile version - it is 2016 after all - not everybody has iOS or androids, there is other stuff out there

                                  7 votes
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                                    under review  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add Touch ID functionality for iPhone/iPad

                                    The app does not keep me logged in, upon every access I have to look up my password from a PW manager and copy/paste, while even my bank account details can nowadays be accessed instantly using Touch ID on iPhones. Would make life easier, as I use the app once or twice a month (so forget the PW) but then I login couple if times over 2-3 days to check my prescription status for example. It is a bit of a pain everytime.

                                    28 votes
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                                      under review  ·  3 comments  ·  Mobile/App  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Receive an email notification when a message is sent to Patient Access

                                      Option to receive an email when I get a new message in Patient Access to alert me of this.

                                      99 votes
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                                        12 comments  ·  Online Messages  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thank you for the feedback. This has been passed on to the Patient Access team as an idea for enhancement. If you think this idea is worth developing, please vote for it as it lets us see which ideas are most important to users.

                                      • Ensure that the Nominated Pharmacy is shown for patients and practices using EPS

                                        More and more practices and people are using EPS (Electronic Prescription Service) whereby the practice can send the prescription ELECTRONICALLY to whichever pharmacy the patient has as their 'nominated' pharmacy. Please allow a section in the Pt Access screen to show which is the Nominated EPS Pharmacy (and - if relevant - the nominated D.A.C. supplier for items such as stoma bags. Then we can always be sure we know to where our e-prescription are being sent!

                                        81 votes
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                                          8 comments  ·  Online Medication Requests  ·  Flag idea as inappropriate…  ·  Admin →

                                          Thank you for the feedback. This has been passed on to the Patient Access team as an idea for enhancement. If you think this idea is worth developing, please vote for it as it lets us see which ideas are most important to users.

                                        • 37 votes
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                                            1 comment  ·  Online Medication Requests  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thank you for the feedback. This has been passed on to the Patient Access team as an idea for enhancement. If you think this idea is worth developing, please vote for it as it lets us see which ideas are most important to users.

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